Frequently Asked Questions

Q. I have art to submit. Where do I email it?
A. You email it to Casey at orders@printworxoflouisville.com.

Q. How do you accept artwork? What programs do you use?
A. We accept all Adobe software and all Microsoft software (including Publisher).
However, we do not accept Microsoft Works or Word Perfect documents.

Q. How do I place an order?
A. To place an order, you can do 1 of 4 things.
•••••1. Call us with details of the order, (502) 491-0222.
•••••2. Fax us details of the order to (502) 491-0267.
•••••3. Stop by the shop.
•••••4. email us with details of the order to
••••er orders@printworxoflouisville.com

Q. Why do you not have prices listed on your site?
A. All jobs are custom printed, so all prices are custom. We strive to be fair with all quotes.

Q. Can you deliver orders to me?
A. Absolutely, for any order over $40.

Q. Can you help me design my brochure, flyer, postcard, ect.?
A. Of course! We have a full time graphic artist who will help you with any design needs you have. Design costs are $60 an hour with a $30 minimum.

Q. Do you do wide format printing?
A. Yes, both B/W & color.

Q. Do you have discounts for higher quantity color copies?
A. Yes, for example, color copies can get as low as $.35 each.

Q. Do you have self service?
A. Yes, we have a self service BW copier.

Q. Do you have an FTP site?
A. No, we currently do not have an FTP site for our customer to upload their large files for printing. If the file is under 100 mb, we've been suggesting using a site called yousendit.com. You might have to register, but it's free. You can upload your files, and we'll then download it and print it for you